Our Services

Professional Software Programming

CV Computer Services Pty Ltd develops software to our client's specifications. This includes the development of new products, conversions and expansion of existing systems.

Leader in Accounting, Billing & Client Server Database Software.  CV Computer Services specialise in the development of custom-made software for Vertical Market Application using Windows 32 bit or Web based applications from 1 to 100’s of users, while we develop in a variety of programming languages, databases and web based solutions, our Company specialises in the latest version of Microsoft Visual Basic.Net (ASP.Net & VB6) together with Microsoft SQL Server.

Looking for Good Quality, Robust Code delivered on-time!

Then our Software Designers can deliver the flexibility of web-connectivity, scalability, database synchronisation and performance required by IT administrators and executive management.

“Isn’t it time, that you had Software written for your Company's needs”

You’ve probably got some of the following Software already to try and run your Business more competitively; Customer Contact, Contact Management, Time Management, Client Tracking, Database Management; Client Follow up, Quotation, Billing /Accounting, GST, Supplier, Product, Messaging, & Reporting Software, so the list goes on and on. The problem being, none of your systems probably talk to each other that well, if at all; so we end up needing more Staff and more inputting of information for less manageability and far less margins.

Been left in the Lurch with your existing Software Development?

At CV Computer Services we specialise in getting Companies Software Projects back on Track FAST. So if you have an incomplete Software Project or you are unhappy with the way it turned out, please contact us for a no risk, obligation free appraisal.

You need a Total Software Solution for your Office, that Works for your Business!

Take the first step!

Let us appraise your Company's needs to see if we can Design “One Dynamic Office Solution” for you that fits across all departments of your Business and prepares you for Web Based e-Solutions as you move towards an Intra-Office, Mobile-Office and Global Village approach in communicating with your Customers and Staff.

We can design from a full “Customer Relationship Management system” (CRM) for your Company that would cover most of the above in one “Total Solution Program” including accounting functionality, or we will “Custom Write” extended programs for your Company that can interface with MYOB, QuickBooks or other popular Accounting packages that you may be using, giving you the flexibility to have connectivity with your Customers and Suppliers, communicating with all your Databases and reporting Software within your Sales & Marketing, Manufacturing, Telesales, Administration or other Departments/Offices etc.

The term CRM may be somewhat new, but the concept is not

A classic example of “CRM” is the corner store of the 50’s, the owner knew all his customers and their preferences, from their favourite foods, to their personal likes and dislikes, through to their families activities. He operated what, in Today’s terms, we would call a customer focused business strategy to optimise customer satisfaction.

Why do we need CRM software? Let’s move to the new Millennium now and look at Today’s Business environment with more staff, more products and services, more complex customers, a multi-branch operation, long or complex sales processes, customer-service support, the marketing and administration department’s needs and so on.

“We can Design your customer focused Software or integrate your existing systems to optimise your customers satisfaction”

We have all been in the position of collecting diverse pieces of business information and storing it in different locations, only to find that someone else in the organisation is collecting nearly the same or similar information and sharing it between different connectivity's in the Office can prove difficult or near impossible, with re-entering the data being the only costly and time consuming option.

It has become highly challenging to Companies of all sizes that the consistent delivery of best practice processes transverse their organization. “Welcome to CRM Software”.

What can CRM software do for you?

·CRM puts the customer at the heart of a Company's procedures and best practices
·CRM software amalgamates and synchronises all Customer communication points. The software collects and organises customer information so that it can be used to track, follow up, allocate to staff, billing and automated procedures, build customer loyalty and increase added customer value.
·CRM enables Businesses to optimise its customers/suppliers interaction and to share interactive information between them and its departments, branches or Offices for the benefit all throughout the organisation.

The Modern Customer

With growing competition, Today’s customers are more demanding. They have more choice, and the Internets Global Village approach has provided them with a desire to purchase what they want, when they want, wherever they may be, with their future needs constantly changing. They expect services levels to be available 24/7, 365 days of the year from any location they may be.

Web based CRM systems are no longer an option for Companies wanting to retain customer loyalty, especially as the customer base is shrinking with more Competitors accessing the same clientele, they are now a must for any future Business wanting to secure and maintain customer trends. With a dynamic software solution, you never leave your clients hanging for a response or a follow up contact.

CV Computer Services specialise in the development of custom-made software for Vertical Market Application using Windows 32 bit or Web based applications from 1 to 100’s of users, while we develop in a variety of programming languages, databases and web based solutions, our Company specialises in the latest versions of Microsoft Visual Basic and Microsoft SQL Server. We can also accommodate Web Design, .Net, HTML, Delphi, Unix, Linux and ASP Languages.

What are your Software needs?

Whether it is a Database of customers you want us to develop or perhaps interface your Customer Contact Software with existing Databases, or maybe it’s a Billing or Accounting application that you require, or perhaps you just want to interface with your Office's existing Software, no project is too big or small.

Our dedicated team of professional developers and University trained application specialists with over 40 years combined experience can develop and maintain your custom made applications using industry standard tools and architecture. Our designers also deliver the flexibility of web-connectivity, scalability, database synchronisation and performance required by IT administrators and executive management.

“Not sure what you Need” It’s best to Start with the first Customer Contact point and work back. How many times have we taken enquires from Prospective Customers and nobody gets back to them in a timely manner, then when they do… they have gone with another Company!!!

We all spend a lot of money on Business Cards, Advertising, Marketing, Promotions, Brochures, PR, Web Sites and Company exposure etc. Then a client calls and we write it on a post-it-note or a scrap of paper, which could be worth a Million-Dollar Sale.

Now, if you had a CV Computer Services Custom-made “Customer Relationship Management” system, you would have logged that Prospective Clients details for instant dissemination.

© CV Computer Services Pty Ltd 2003 Tel: +61 7 5526 0929